A Day in the life of the Social Service Client Advocate

by | Jan 18, 2018 | Formation, Reflections

I was discerning a Vincentian year of service for a while but I just didn’t know where. I honestly don’t know how this program ended up being the one I applied to, but I just couldn’t shake away the idea of it. I was so comfortable with my lifestyle that I knew I needed a change of perspective and this program seemed to fit perfectly with that desire. Although I felt called to serve in Cincinnati, I was still terrified- but as my twin sister always reminds me, God doesn’t call the prepared, He prepares the called and well, here I am!

Currently, I am working as a Client Advocate in the social services department of St. Vincent de Paul. Like all the departments at St. Vincent de Paul, the social services department wears many hats. Some of the services we offer include immediate assistance, such as writing vouchers for state I.D’s, birth certificates, and clothing and household items. Other times we serve our neighbors by assisting them with their monthly rent or utility bill. Apart from those services, we mainly serve as a friend; an ear to someone going through a tough time.

Here, a lot of our families are struggling with relationships and finances. My most important job is to be someone to listen to their story and then to offer to pray with/for them. It constantly amazes me how faithful my neighbors here are. One of St. Vincent de Paul’s main values is to see the face of Christ in all those we meet and my neighbors make that opportunity easy. They are often so joyful and uplifting and just FULL of Christ!

Throughout this position, I have had the opportunity to grow spiritually and professionally in ways that I didn’t know were possible. Spiritually, I have fallen more in love with God because of my neighbors. Their presence fills my cup daily. Sometimes I just smile when I am walking home from work because of how grateful I am for them. I honestly don’t know what else to say besides “thank you” to God for this program.

Professionally, I have also grown immensely. When I first found out what my job position was, I was terrified; I didn’t feel qualified or ready to experience any of it. However, through the support of my coworkers, community, and neighbors I can honestly say that for the first time ever I actually feel qualified! I feel as if I am taken seriously here and a part of a team full of caring individuals. I feel confident in my ministry and like a true professional and young-adult; it is refreshing.

Although I feel myself growing spiritually and professionally, I have definitely struggled in many ways. My favorite aspect of this year is the solidarity piece but, it is also where I have the hardest time. Solidarity is wonderful because it provides a perspective and feeling of unity and togetherness, but it is also temporary for me. I only have to experience this for a year, and while it is uncomfortable at times, I know it is going to end. I struggle with the idea that my neighbors don’t know when the tough times will be over and that there is a possibility that they will never get out of this cycle. All of these apprehensions propose the question of what do I do to remain intentional and in solidarity after this year? Well, I wish I had an answer right now but, I am still trying to figure that out.

The popular hymn “Here I am, Lord” always grounds me in times of anxiety, uneasiness, joy, and thankfulness through my ministry. It also seems to guide me through all other aspects of my life this year. I especially love to reflect and pray the chorus, “Here I am Lord, Is it I Lord? I have heard You calling in the night. I will go, Lord, if You lead me. I will hold Your people in my heart.”



Ana Davila is a Niagara University graduate with a degree in developmental disabilities and a minor in religious studies. In her spare time she loves to hike, camp, journal, and play with her dog. Ana is also a former Vincentian Lay Missionary where she spent a month in Kenya working alongside the Daughters of Charity.

from the website of the Vincentian Volunteers of Cincinnati

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