Tips for Using Instant Messaging (I.M.) with Volunteers

Volunteer managers already have phones and email to work
with offsite volunteers. What is the advantage of using
Instant Messaging (IM) with such volunteers as well?
UNITeS (www.unites.org), the ICT volunteering initiative
of United Nations Volunteers (www.unvolunteers.org), has
created a new article to help illustrate the advantages
for using IM to work with volunteers, based on feedback
from various online discussion groups, from its own staff
experiences, and other resources.

To read the article regarding using IM with volunteers,
visit:
http://www.unites.org/Html/resource/im/im0.htm

This article is a followup to the very popular online
resource by UNITeS, “Handheld computer technologies in
community service/volunteering/advocacy. To read this
article regarding handheld computers and volunteers, see
http://www.unites.org/Html/Resource/unites/unites0.htm

United Nations Information Technology Services (UNITeS),
as part of the UN Volunteers programme, places and
supports volunteers in developing countries to help local
communities apply ICT to a number of areas (health,
education, agriculture, the environment, etc.). UNITeS
also promotes volunteerism as a key element to the success
of ICT for Development (ICT4D) activities.